We're excited to begin your onboarding!

Below you will find several key steps in our onboarding process. The Lula Onboarding process is estimated to take approximately ~4 weeks, with the majority of time attributable to the Delivery Providers setting up the store, and Lula working on your inventory integration. Please review the steps below carefully. Many steps require completion before we move on to the next step. If you have any questions, your quickest resource is the Lula Help Center linked below under resources.  
‍
1) Check your email - You will receive a link within a few minutes from "sales-@-lulacommerce.com" with important instructions and links for next steps. Save this email as it has important links for you.

2) Setup Stripe - The first step in the email is following the link to Stripe. Do that now.

3) Store Address(es) and Info - The email has a link to a Google Sheet specific to you where you can add the address and contact info as well as hours for your store.

4) Tablet(s) - After receiving your store info, and within 3 days of receiving your inventory, a tablet will be sent to your address. Tracking will be provided. We will provide further instructions on setup to store Wifi and login to the Lula Store Manager software. 

5) Alcohol Licensing - If you indicated you will be selling alcohol, please see the link included in the email that has instructions and a folder for uploading your licenses.

If you have any questions or get stuck on any process, check the Lula Help Center linked below. If Help is still required, please email us at circlek@lulacommerce.com. There is also a quick video overview of the Lula Store Platform below. When all the steps above have been completed, and we're ready to launch your store, you will receive a detailed email regarding training. Thanks!