Release Notes

Lula Direct

Featured Sections & Banners — Cleaner Editing

• Featured Sections now detect edit-mode changes before enabling Save, and let you fully clear an end date / end time.
• Banner draft save + status UI is aligned with the new Featured Sections styling for visual consistency.

Fixes & Stability Improvements

• Lula Direct checkout no longer double-refreshes auth on mount: eliminates the rare "spinner forever" loop some shoppers hit returning from sign-in.
• Chunk load errors auto-recover on the storefront: after a fresh deploy, the app silently retries instead of throwing a JavaScript error in the customer's face.

Lula Hub

Insights Replaces Analytics

The Analytics page has been renamed to Insights and is now embedded directly inside Store Manager. Reports load in the same window with your existing login, and the "switch back to classic" option has been retired. Multi-company users will see the correct dashboard for whichever company they're scoped to.

New Financials Tab

A new top-level Financials tab in Store Manager surfaces your financial dashboard alongside Insights — same single-pane view, dedicated tab.

One-Click DoorDash Onboarding

Request a new DoorDash Marketplace listing for a store directly from the Store Details page — no support ticket needed. Submit the form, watch progress in-modal (up to two minutes), and get a success modal with the new storefront URL you can copy and share. Status badges and toasts show Pending, Live, and Blocked at a glance, and the success state persists if you refresh the page.

Item Catalog V2 — Items Tab + Sync Run History

• A new Items tab gives you a full view of items by store, with a slide-in Sync Run Detail view so you can inspect each ingestion: what changed, what failed, by item.
• CSV inventory uploads now report partial successes ("X items succeeded, Y failed") instead of all-or-nothing. The toast tells you when chunks fail so you can re-upload only the rows that need attention.
• The Inventory Sync toggle is now in the per-channel drawer — flip it on or off per channel without leaving Store Details.
• Bulk CSV export of items is now available.
• Catalog rules can now target the Global Category subject in addition to existing subjects, so you can write one rule that applies platform-wide.

Promotion Authoring Polish

• DoorDash promotion limits are now enforced in the authoring form so you can't build a promo DoorDash will reject.
• BuyXGetY allocation is now correctly "each item" rather than "across cart" — matches the partner-side rules customers actually see.
• Separate Create vs Edit buttons + a discard-changes confirmation prevent accidental loss of work.
• Re-launching a published promo shows the right "Launch" toast; editing one shows "Update."

Larger Store Name Limit

The store name field now accepts up to 255 characters (was 50) — enough room for franchise + location descriptors.

Fixes & Stability Improvements

• DoorDash order accept retried on transient 5xx errors: a brief partner-side blip no longer drops the order. The platform now retries automatically.
• Inventory image enrichment now skips Lula-hosted images, removing the image flicker / duplicate processing some merchants saw.
• V2 catalog accuracy: linked-product price + status now display the correct values; V2 inventory sync icon no longer gets stuck spinning on every row; "Unavailable" badge is no longer shown on linked modifier items where it didn't apply.
• GrubHub menus correctly preserve a 0% store upcharge when configured (previously a 0% override could be lost in the fallback chain, causing unwanted upcharge math).
• Insights now passes the correct company context when generating embed tokens, so multi-company users see the right dashboard on first load.
• Menu Sync toggle can be flipped even if the partner is currently in an integration-failure state — so you can disable a broken sync while you fix the upstream issue.
• Bulk-action dropdowns in Store Manager no longer get visually clipped inside scrolling rows.
• Promo deletes correctly cascade to nested rule rows when syncing to DoorDash / UberEats. Previously a soft-deleted promo could leave orphaned rule rows on the partner side.
• Alert messages that contained error objects no longer crash the Store Manager UI.
• Store Items integrity: a fix to V2 catalog ingestion preserves item_id across upserts, removing a class of orphaned-record edge cases.

Lula Direct

New

• Enhanced Banner Management — Banners now live under the Campaigns tab as measurable campaign objects. Link a banner directly to a category or specific UPC, schedule start and end dates, upload custom artwork, and launch or end a campaign with a single click. Supports priority-based delivery, click interactivity, and session-based revenue attribution.
• EBT/SNAP Payment (Forage) — Eligible consumers can now check out using SNAP benefits, with seamless payment splitting between SNAP and other payment methods. Includes clear eligibility info and balance visibility.
• Chat Support on Lula Direct — Customers can now chat with support directly from the Lula Direct storefront.

Fixed

• Faster tax/fee calculation — Parallelized calls reduce cart-to-checkout latency.
• Promo tags on cart — Red promo tags now appear immediately on the cart page (previously required a round-trip to checkout).
• SNAP/EBT payment retry — Payment retries for EBT customers now work reliably.

Lula Hub

New

• Secondary Brands — Operate multiple digital storefronts across marketplaces from a single store location and tablet. Unified inventory and order processing, separate brand presentation tuned to different shopper missions (e.g., restaurant-style storefront for prepared foods alongside a retail storefront for CPG).
• Promotions — Now Everywhere — Unified promotions pipeline. Create a promo once; it syncs automatically to DoorDash, Uber Eats, and Lula Direct. Time-zone-aware scheduling, per-DSP deployment status, and support for order discounts, item discounts, BOGO offers, delivery incentives, cohort segmentation, and one-time-use-per-customer.
• Product Enrichment — Enriched third-party datasets combined with the global catalog deliver comprehensive nutritional info, allergen data, and detailed product specs across all sales channels. Supports California compliance and reduces manual data entry during onboarding.‍
• Order Routing and KDS (Fresh KDS) — Automatically route prepared food orders to retailer kitchens via Fresh KDS, eliminating manual receipt printing and reducing fulfillment time.

Lula Direct

New

• Featured Product Sections — Build merchandising sections on your storefront with drag-and-drop product ordering, time-windowed activation (e.g., "Lunch Special" 11am–2pm), automatic inventory filtering, and per-channel scoping. Manage from the new Featured Sections area in Store Manager.
• Save Cards for Faster Checkout — Customers can save a credit card during checkout. Primary card auto-selects on return; saved cards can be deleted with confirmation.
• Store Timezone Support — Lula Direct now uses each store's local timezone for order scheduling, promotion windows, and availability.

Fixed

• Service fee accuracy (multi-menu merchants) — Fixed a double-counting bug that overcharged customers on carts with items from multiple menus. Service fee now applies once per order at both the display and payment paths.
• $0 price display on homepage — Items now consistently show the correct price on the homepage, matching the category page.
• Faster homepage — Optimized product queries reduce first-load time.‍
• Cart quantity buttons — +/– buttons no longer lag or revert when clicked rapidly.

Lula Hub

‍New

• Smarter Store Status Controls — Pause a store for a specific duration (default 5 hours) with partner-level pause and resume — no more accidental overrides. New Onboarding and Paused statuses surface in your dashboard. When a store isn't Live, new orders are automatically cancelled and the store is closed on the partner's platform on your behalf.
• Granular Upcharging for Delivery & Pickup — Set different prices for delivery vs. pickup at the item level. Prices flow cleanly to DoorDash, UberEats, GrubHub, and Lula Direct with no manual reconciliation.
• Item Permanence — Mark an item as "permanent" so it stays in your catalog through sync cycles. Bulk action available in Store Manager.

Fixed

• Order-item price accuracy — Rolled back a change that caused deleted items to surface incorrect prices in order history.
• DSP auto-disable bug — Delivery partners no longer auto-disable after you toggle them back online.‍
• Store Groups Renamed → Labels — Same functionality, clearer name for organizing stores across your company.