Commerce Corner S2|E2: Matt Van Gilder from NexChapter

In Episode 2 of Season 2 of Commerce Corner, we sit down with Matt Van Gilder of NexChapter to continue our series on technology roadmaps and digital execution in convenience retail.

Matt shares how retailers can move from reacting to digital issues to building intentional, scalable roadmaps that support long-term growth. The conversation explores how teams should think about prioritization, ownership, and the operational realities that often derail even the best digital strategies. We also dig into how AI and automation can play a practical role in reducing friction, improving uptime, and supporting lean teams without adding complexity.

This episode offers clear perspective for retailers looking to mature their digital commerce programs and make smarter decisions around technology investments.

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